We can dispose of your old appliance which will be safely transported and recycled at an appropriate disposal point, in line with legislation and good practice.
If you are disconnecting your old appliance ready for us to dispose of, please make sure that all the water has been drained and it is in a safe and stable condition for our drivers or collection may be refused.
If we are disconnecting before removing your old appliance we will check first that it is safe to do so. If we are unable to disconnect, we can arrange for one of our tradesman to call. This service will be chargeable, though we will deduct the original disposal charge paid from the remedial charge.